The definition of TEM is often misunderstood.

Since we’re experts in the lingo, we define it as “reconciling the functions of auditors, software, Software as a Service (SaaS), telecom agents, contract specialists and business process outsourcing (BPO) to optimize and clarify one’s telecom operation.” As if that didn’t sound confusing enough, each of these components has its own set of sub-tasks, which can drain the energy and resources of an in-house IT or Finance team.

By outsourcing your telecom expense management to Innovtive, you can transfer this burden to our shoulders (don’t worry, we’re very strong). Our OptiMax TEM program can help end the chaos of telecom procurement, contracts, inventory and billing disputes for wireline and wireless services.

Specifically, OptiMax TEM uses a combination of innovative technology and proactive service to take the following off your plate:

• Invoice hosting and loading
• Invoice audit, processing, validation and management
• Automated approval workflow
• Automated cost center and G/L code allocation
• Savings tracking capability
• Billing issue history
• Inventory baseline analysis
• Inventory optimization
• Sourcing/Procurement
• Operational management
• Invoice management
• Expense management
• Dispute management resolution
• Reporting
• Budgeting expenses
• Implementation of new services and deactivation of old services
• Negotiation of rates and contracts
• Tracking assets and inventory

At Innovative, our fluency in the languages of telecom means we can jump in at any part of the process and interpret meaning.